Posted: 23 Dec 2019 10:12 EST Last activity: 13 Oct 2020 17:52 EDT
Connect Pega with Genesys PureConnect
In our project, we have a requirement to replace Avaya by Genesys PureConnect. We have raised an SR to Pega to provide support, but Pega clearly mentioned that they support Genesys, but not Genesys Pure connect. So, if anyone already configured Genesys Pure connect with Pega, please support us, so that we can configure the same in our project.
***Edited by Moderator Marissa to update SR Details***