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Mohanavamshi Kamalakar (Vamshi1919)
DXC technology

DXC technology
IN
Vamshi1919 Member since 2017 7 posts
DXC technology
Posted: February 26, 2019
Last activity: February 27, 2019
Posted: 26 Feb 2019 5:37 EST
Last activity: 27 Feb 2019 0:43 EST
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CoveredInsKey is not showing up in the workpage

Hello,

I have a parent cover (C-120) and under which i have created another cover case (AA-123)and covered tasks(task-100) under the same cover(AA-123). When i do obj-open-by-handle on parent cover (C-120) item then i can see all the pxCoveredInsKeys including the one i have created.

But when i open the Parent item properly from the portal then i could see all the pxCoveredInsKeys except the once i have created. Can you please advise what makes the difference here opening the item from activity and portal.

Case Management
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