Question

6
Replies
255
Views
Close popover
Carlos Ugarte (CarlosU4)
Sopra Steria Consulting
Principal CRM
Sopra Steria Consulting
CH
CarlosU4 Member since 2014 3 posts
Sopra Steria Consulting
Posted: July 19, 2017
Last activity: November 6, 2018
Closed
Solved

CRM.EXE gives an error when calling through Windows Adapter (Windows 7 Professional, Robotics Studio version 8.0.1039.0.)

I am enrolled in Pega Robotic Automation Architect Essentials, working on "Working with Windows Adapters". I’m running on Windows 7 Professional with Robotics Studio version 8.0.1039.0.

I’ve got a problem with the interrogating with a windows application. When I try to start interrogation (in this case the Path has been set to CRM) I’m getting the following error: "CRM.exe has stopped working". See the attached screenshot.

When I start CRM.exe manually it works without any errors. See the attached screenshot.

With IE, Notepad and Calc I get the same error, but when I give in the Path a TXT file or XLS then it open the application without an error.

Any help would be great!

Regards Carlos

--- Error Message

Problem signature:
Problem Event Name: APPCRASH
Application Name: CRM.exe
Application Version: 1.0.2767.19129
Application Timestamp: 46ae05c3
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.23807
Fault Module Timestamp: 5915fdce
Exception Code: c0000005
Exception Offset: 000000000000f9a8
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2055
Additional Information 1: 0211
Additional Information 2: 02115813a6114f309005646bc1dcd19d
Additional Information 3: 2289
Additional Information 4: 22899c93841c58ef977d0fe953a15204

**Moderation Team has archived post**

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

Robotic Process Automation
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.