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Carlos Ugarte (CarlosU4)
Sopra Steria Consulting
Principal CRM
Sopra Steria Consulting
CarlosU4 Member since 2014 3 posts
Sopra Steria Consulting
Posted: July 19, 2017
Last activity: November 6, 2018

CRM.EXE gives an error when calling through Windows Adapter (Windows 7 Professional, Robotics Studio version 8.0.1039.0.)

I am enrolled in Pega Robotic Automation Architect Essentials, working on "Working with Windows Adapters". I’m running on Windows 7 Professional with Robotics Studio version 8.0.1039.0.

I’ve got a problem with the interrogating with a windows application. When I try to start interrogation (in this case the Path has been set to CRM) I’m getting the following error: "CRM.exe has stopped working". See the attached screenshot.

When I start CRM.exe manually it works without any errors. See the attached screenshot.

With IE, Notepad and Calc I get the same error, but when I give in the Path a TXT file or XLS then it open the application without an error.

Any help would be great!

Regards Carlos

--- Error Message

Problem signature:
Problem Event Name: APPCRASH
Application Name: CRM.exe
Application Version: 1.0.2767.19129
Application Timestamp: 46ae05c3
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.23807
Fault Module Timestamp: 5915fdce
Exception Code: c0000005
Exception Offset: 000000000000f9a8
OS Version: 6.1.7601.
Locale ID: 2055
Additional Information 1: 0211
Additional Information 2: 02115813a6114f309005646bc1dcd19d
Additional Information 3: 2289
Additional Information 4: 22899c93841c58ef977d0fe953a15204

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