Question

6
Replies
252
Views
CarlosU4 Member since 2014 3 posts
Sopra Steria Consulting
Posted: July 19, 2017
Last activity: November 6, 2018
Closed
Solved

CRM.EXE gives an error when calling through Windows Adapter (Windows 7 Professional, Robotics Studio version 8.0.1039.0.)

I am enrolled in Pega Robotic Automation Architect Essentials, working on "Working with Windows Adapters". I’m running on Windows 7 Professional with Robotics Studio version 8.0.1039.0.

I’ve got a problem with the interrogating with a windows application. When I try to start interrogation (in this case the Path has been set to CRM) I’m getting the following error: "CRM.exe has stopped working". See the attached screenshot.

When I start CRM.exe manually it works without any errors. See the attached screenshot.

With IE, Notepad and Calc I get the same error, but when I give in the Path a TXT file or XLS then it open the application without an error.

Any help would be great!

Regards Carlos

--- Error Message

Problem signature:
Problem Event Name:APPCRASH
Application Name:CRM.exe
Application Version:1.0.2767.19129
Application Timestamp:46ae05c3
Fault Module Name:ntdll.dll
Fault Module Version:6.1.7601.23807
Fault Module Timestamp:5915fdce
Exception Code:c0000005
Exception Offset:000000000000f9a8
OS Version:6.1.7601.2.1.0.256.48
Locale ID:2055
Additional Information 1:0211
Additional Information 2:02115813a6114f309005646bc1dcd19d
Additional Information 3:2289
Additional Information 4:22899c93841c58ef977d0fe953a15204

**Moderation Team has archived post**

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

Robotic Process Automation
Moderation Team has archived post
Share this page LinkedIn