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ABBURIM1 Member since 2004 4 posts
TCS
Posted: 3 years ago
Last activity: 3 years 8 months ago
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Customization of the OOTB calendar instance

We had a requirement that needs to be customize the OOTB calendar instance. And those rules are final rules.
Suppose on 9th Feb-17 there are 3 cases has been reached the goal time then these 3 cases will be shown on 9th Feb-17 date with orange color (goal time) within a small circle. Please refer the screenshot attached.
If user mouse over the the circle then a smart info will shown with case ID and Name of the flow. Please do let us know whether its a good practice to modify final rules? Even we modify them into our rule set will the functionality will work as like OOTB?
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