Question 3 Replies 2578 Views × Close popover Naveen Raja Chavadipalayam Balamuruhan Minavathi (NaveenRajaC) CSAA CSAA US View Profile Send Message NaveenRajaC Member since 2014 28 posts CSAA Posted: January 22, 2019 Last activity: January 23, 2019 Posted: 22 Jan 2019 2:55 EST Last activity: 23 Jan 2019 1:11 EST Closed Solved Data page refresh criteria Hi I am having requestor level data page. On the load management tab, I used both the "DO NOT RELOAD WHEN" criteria with a when rule and also gave "RELOAD IF OLDER THAN" to 15 minutes. If after 15 mins, will the data page go stale and get refreshed (assuming that the WHEN rule still holds true) or will the WHEN rule gets precedence and the data page will not reload. Can anyone help on this. Thanks in Advance Naveen Raja Case Management Data Integration × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years ago Posted: 22 Jan 2019 3:27 EST × Close popover Marc Lasserre (MarcLasserre_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. FR View Profile Send Message MarcLasserre_GCS PEGA replied to NaveenRajaC Hello, I don't think the page will reload if the WHEN rule is still true. Accepted Solution Posted: 2 years ago Posted: 22 Jan 2019 19:44 EST × Close popover Susan Liu (SusanLiu_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View Profile Send Message SusanLiu_GCS PEGA replied to NaveenRajaC https://community1.pega.com/sites/pdn.pega.com/files/help_v74/procomhelpmain.htm#rule-/rule-declare-/rule-declare-pages/loadmanagement.htm If you would like to have "RELOAD IF OLDER THAN" criteria to be picked up, then "DO NOT RELOAD WHEN" criteria should not be 'true'. Also note, the data page is refreshed only when another access request is made after the expiration time, and is never refreshed more than once per user interaction. Posted: 2 years ago Posted: 22 Jan 2019 19:54 EST × Close popover Ritam Biswas (RitamB64) Areantans Areantans AU View Profile Send Message RitamB64 Areantans replied to NaveenRajaC first it'll check "RELOAD IF OLDER THAN" criteria to be picked up, then "DO NOT RELOAD WHEN" criteria that should be false then it'll load when another access request will be made.