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SKashyap Member since 2016 6 posts
Axioms Consulting Ltd.
Posted: June 13, 2017
Last activity: June 15, 2017
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Deal Negotiator / Retention Bundles using Pega Marketing / Decision Hub

I want to check if there is a Deal Negotiator equivalent in Pega ? I have not been able to find supporting articles or screenshots of such a feature in searches (A an article on Pega Marketing mentions 'offer negotiator', but no details about it)

The way it is being done in Chordiant, from a mobile telco client's perspective, we can offer a retention or upgrade package (handset, tariff, accessory bundle) based on agent's budget and CLV.

1. Is this supported by Pega 7 OOTB (industry framework) or does all of this need to be built ground up?
2. Has this been implemented at any client?

Thanks,
Swapnil.

Low-Code App Development Decision Management
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