Question

3
Replies
30
Views
Close popover
Taniya Dutta (TaniyaD3)
Accenture

Accenture
IN
TaniyaD3 Member since 2014 7 posts
Accenture
Posted: 2 weeks ago
Last activity: 1 week 6 days ago

Difference in count of offers initiated in distribution test and real campaign run

I have a campaign where in the strategy I am using 1 offer ( eg: ABC) and I am checking in IH if this particular offer has been accepted by any customer in the segment. If any customer in the segment have received this offer ABC in last 5 days then that particular customer will not receive the offer anymore.

For this I ran distribution test before running the actual campaign. I got 11k offer initiated in distribution test.

After 2 hours when I ran the real campaign, count of offer initiated is 15K.

I do not understand why there is so much difference in the count of offer initiated in distribution test and in real campaign.

Can anyone please explain why there is so much difference in the number of offer initiated in distribution test and in real campaign run?

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Marketing 7.4 Decision Management DevOps Testing Applications