Question
"Edit in Excel" not working as expected for Decision tables
"Edit in Excel" not working as expected for Decision tables. I am able to edit using the button but not able to add new row.
Version: 7.1.9
Browser: IE 11
***Updated by moderator: Lochan to update Categories***
Hi Shanthini,
Please refer the screenshot attached. With the ActiveX settings enabled appropriately, the issue is now Intermittent. Also sometimes simple update through excel is also not working. Please let me know if any other changes are also required.
Regards,
Abhishek
Hello Abhishek,
I reached out to my SMEs and they believe that this will require more in-depth troubleshooting and a potential screenshare. They request that you open an SR. Please when you've opened your SR, come back here and reply with the SR ID so that we may connect this post to the SR to help with troubleshooting.
Thanks!
Accepted Solution
Upon reviewing the associated SR, it has been discovered that HFIX-25586 was provided as the resolution. If you have the same issue, please raise a SR and request this hotfix.
Thanks!
Hello Abhishek,
Please provide screen shot of what happens when Edit in Excel is clicked.
Confirm the version of Microsoft at your end?
Also confirm if Activex settings are enabled appropriately as in https://support.microsoft.com/en-in/help/17469/windows-internet-explorer-use-activex-controls
Regards,
Shanthini Charles