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 Emrah YILDIRIM (EmrahY93)
Softtech Yazilim Teknolojileri Arastirma Gelistirme Ve Pazarlama Ticaret An

Softtech Yazilim Teknolojileri Arastirma Gelistirme Ve Pazarlama Ticaret An
TR
EmrahY93 Member since 2017 8 posts
Softtech Yazilim Teknolojileri Arastirma Gelistirme Ve Pazarlama Ticaret An
Posted: August 17, 2018
Last activity: August 28, 2018
Posted: 17 Aug 2018 8:55 EDT
Last activity: 28 Aug 2018 10:24 EDT
Closed

Screen freezes after clicking "create excel" button

Hi all,

I create an activity that exports page list to an excel file using pxConvertResultsToCSV activity. There is a button for creating excel and "refresh section with activity" action works behind the button. It works well. But, after clicking the button, all the controls don't work anymore until refreshing the screen or reopening the case.

Is there anyone who has an idea bout this situation?

Regards

User Experience
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Posted: 2 years ago
Posted: 19 Aug 2018 20:02 EDT
Hemanth Inakollu (inakh)
PEGA
Associate Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Emrah,


Did you trace the event when you click on the button? Are there any errors in tracer? Can you please send us the tracer and fiddler files for further investigation?
Posted: 2 years ago
Posted: 28 Aug 2018 10:24 EDT
Emrah YILDIRIM (EmrahY93)
Softtech Yazilim Teknolojileri Arastirma Gelistirme Ve Pazarlama Ticaret An

Softtech Yazilim Teknolojileri Arastirma Gelistirme Ve Pazarlama Ticaret An
TR

Hi,


Yes, I traced but there is no tracer activity when i want to click some buttons or checkbox like everythin is broken.