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CHELLARD Member since 2007 1 post
Sierra Consulting
Posted: 1 year ago
Last activity: 1 year 3 months ago
Closed

Effect of setting your availability

Hello.

I am looking for further information relating to a user setting their availablity beyond what is covered in the following article:
https://community.pega.com/sites/default/files/help_v731/procomhelpmain…

I understand that this feature will assign future tasks to the target assignee while the user is unavailable. However:

  1. Will it also automatically transfer any open assignments in my worklist to the target assignee?
  2. Will the target assignee also replace me as the Participant Workparty in any open cases?

Kind regards.

Declan Chellar

***Edited by Moderator Marissa to update platform capability tags****

Low-Code App Development Dev/Designer Studio Case Management
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