Question3Replies182Views IndumathyM Member since 2014 5 posts CTS Posted: December 26, 2016Last activity: December 26, 2016 Closed Email send to outlook is moving to junk folderHi,All mail sent from pega to outlook (correspondance) are movng to junk folder.can you please share your knowledge if any imp parameter i am missing in the emails set up or sendnotification..? Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoSantanu PEGA replied to IndumathyMHello this might need some config change at your email server level. Please work with your administrator and put the domain ( the id from where pega is sending emails ) as safe sender list. Posted: 3 years agoIndumathyM CTS replied to SantanuThanks for your help. But this is occuring only in production not in test environment Posted: 3 years agoSantanu PEGA replied to IndumathyMSo in that case you have to educate your end user to add this domain in safe sender list.