Question 1 Replies 42 Views × Close popover Arjan Brantjes (ArjanB21) Achmea Achmea NL View Profile Send Message ArjanB21 Member since 2017 8 posts Achmea Posted: August 2, 2019 Last activity: August 23, 2019 Posted: 2 Aug 2019 5:25 EDT Last activity: 23 Aug 2019 15:01 EDT Closed Error: CitrixIcaFile.GetJsonFromResourceUrl - Method not found Dear Pega-community, We are facing an issue in a Citrix-environment, please find attached the error message. Log details: INFO | 2019-08-02 09:47:39,604 | Default | 11 | 4636 | STA | Runtime | Create Context Citrix Context1. INFO | 2019-08-02 09:47:39,642 | Default | 11 | 4636 | STA | Citrix Connector | ClientCitrixListener.Start (CITRIX CONTEXT1): Starting client listener INFO | 2019-08-02 09:47:39,650 | Default | 11 | 4636 | STA | Citrix Connector | ClientCitrixListener.Start (CITRIX CONTEXT1): Starting Resync queue and thread INFO | 2019-08-02 09:47:39,686 | Default | 11 | 4636 | STA | Citrix Connector | ClientCitrixListener.Start (CITRIX CONTEXT1): Starting Main queue and thread INFO | 2019-08-02 09:47:52,281 | ONTEXT1 | 15 | 4636 | STA | Citrix Connector | [CITRIX CONTEXT1] CitrixIcaFile.CreateIcaFile: Downloading ICA file from storefront website and saving locally to C:\<path> INFO | 2019-08-02 09:47:52,773 | ONTEXT1 | 15 | 4636 | STA | Citrix Connector | [CITRIX CONTEXT1] CitrixIcaFile.GetIcaFileFromStorefront: Starting to read ICA file from storefront <URL> INFO | 2019-08-02 09:47:52,842 | ONTEXT1 | 15 | 4636 | STA | Citrix Connector | CitrixIcaFile.GetJsonFromResourceUrl: Attempting to get resource list from <URL> ERROR | 2019-08-02 09:47:52,870 | ONTEXT1 | 15 | 4636 | STA | Exception | Methode niet gevonden: System.Collections.Generic.IEnumerator`1<Newtonsoft.Json.Linq.JToken> Newtonsoft.Json.Linq.JArray.GetEnumerator()., Verbose Message: General Information Extra details: - this RDA robot is running, without any errors, in our own system (launching Runtime through Studio) - the <URL> and the <path> are anonimised Thank you in advance. Kind regards, Arjan Robotic Process Automation × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year ago Posted: 23 Aug 2019 15:01 EDT × Close popover Rushabh Shah (Rushabh Shah) PEGA Technical Solutions Engineer Pegasystems Inc. US View Profile Send Message Rushabh Shah PEGA replied to ArjanB21 The runtime log reads that it couldn’t acquire the ICA file successfully from the StoreFront url. Please verify that the runtime user can access the site address from the enviroment and has appropriate privileges.