Error: CitrixIcaFile.GetJsonFromResourceUrl - Method not found
Dear Pega-community,
We are facing an issue in a Citrix-environment, please find attached the error message.
Log details:
INFO | 2019-08-02 09:47:39,604 | Default | 11 | 4636 | STA | Runtime | Create Context Citrix Context1.
INFO | 2019-08-02 09:47:39,642 | Default | 11 | 4636 | STA | Citrix Connector | ClientCitrixListener.Start (CITRIX CONTEXT1): Starting client listener
INFO | 2019-08-02 09:47:39,650 | Default | 11 | 4636 | STA | Citrix Connector | ClientCitrixListener.Start (CITRIX CONTEXT1): Starting Resync queue and thread
INFO | 2019-08-02 09:47:39,686 | Default | 11 | 4636 | STA | Citrix Connector | ClientCitrixListener.Start (CITRIX CONTEXT1): Starting Main queue and thread
INFO | 2019-08-02 09:47:52,281 | ONTEXT1 | 15 | 4636 | STA | Citrix Connector | [CITRIX CONTEXT1] CitrixIcaFile.CreateIcaFile: Downloading ICA file from storefront website and saving locally to C:\<path>
INFO | 2019-08-02 09:47:52,773 | ONTEXT1 | 15 | 4636 | STA | Citrix Connector | [CITRIX CONTEXT1] CitrixIcaFile.GetIcaFileFromStorefront: Starting to read ICA file from storefront <URL>
INFO | 2019-08-02 09:47:52,842 | ONTEXT1 | 15 | 4636 | STA | Citrix Connector | CitrixIcaFile.GetJsonFromResourceUrl: Attempting to get resource list from <URL>
ERROR | 2019-08-02 09:47:52,870 | ONTEXT1 | 15 | 4636 | STA | Exception | Methode niet gevonden: System.Collections.Generic.IEnumerator`1<Newtonsoft.Json.Linq.JToken> Newtonsoft.Json.Linq.JArray.GetEnumerator()., Verbose Message: General Information
Extra details:
- this RDA robot is running, without any errors, in our own system (launching Runtime through Studio)
- the <URL> and the <path> are anonimised
Thank you in advance.
Kind regards,
Arjan
The runtime log reads that it couldn’t acquire the ICA file successfully from the StoreFront url. Please verify that the runtime user can access the site address from the enviroment and has appropriate privileges.