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Posted: July 19, 2019
Last activity: July 31, 2019
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Error When Interrogating Thunderbird Email Client
When I configured Pega Studio with a project that needs to interrogate Thunderbird, I get an error when the system tries to load Thunderbird for interrogation. I don't get this same error if I click on the EXE with my mouse cursor so what is different about loading through the Pega Robotics Studio that is causing the error 'Couldn't Load XPCOM'?
Posted: 1 year ago
Hi,
As suggested by Andrew, please go ahead with creating an SR for the query. Once done, do share the SR number here for us to connect this question to the SR.
Thanks.
https://community.pega.com/knowledgebase/pega-robotic-automation-application-support-matrix
Thunderbird isn't on the supportmatrix so there's no ootb support for it. To integrate the app into Robotics you'll need to open an SR.