Posted: 17 Jun 2017 4:19 EDT Last activity: 3 Jul 2017 5:57 EDT
Failure on restoring a deleted shortcut
A deleted shortcut instance is showing in the Reports category. When I open that shortcut instance from Reports>Shortcut. It is coming as deleted. If I try to restore the shortcut instance, I get an error message that the rule instance cannot be recovered as it already exists. If it already exists then why it is showing as deleted and if it is already there so why am I not getting the delete button
** This instance
RULE-SHORTCUT ABC_DEF S!ALL!PLMNOPQRST #20170616T095523.674 GMT
cannot be recovered as it already exists.
***6/30/17, edited by moderator, Maryrita: moved to Product Support from Pega Academy***