Question

1
Replies
94
Views
Close popover
Srikanth B (SrikanthB7849)
TATA Consultancy Services Ltd
IT Analyst
TATA Consultancy Services Ltd
IN
SrikanthB7849 Member since 2015 3 posts
TATA Consultancy Services Ltd
Posted: June 17, 2017
Last activity: July 3, 2017
Closed

Failure on restoring a deleted shortcut

A deleted shortcut instance is showing in the Reports category. When I open that shortcut instance from Reports>Shortcut. It is coming as deleted. If I try to restore the shortcut instance, I get an error message that the rule instance cannot be recovered as it already exists. If it already exists then why it is showing as deleted and if it is already there so why am I not getting the delete button

RuleSet:
** This instance
RULE-SHORTCUT ABC_DEF S!ALL!PLMNOPQRST #20170616T095523.674 GMT
cannot be recovered as it already exists.
***6/30/17, edited by moderator, Maryrita: moved to Product Support from Pega Academy***
Reporting User Experience
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.