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Posted: June 25, 2020
Last activity: June 26, 2020
Getting PEGA blue screen with error messages while logging into application
Hi,
Getting the below error messages while logging into the application. And attached the screenshot for reference.
Can anyone please advise.
Thu Jun 25 05:16:18 EDT 2020. Pega 8.1 PRPC-8.1.7-904
An error has occurred processing this request. Please contact your system administrator.
Details:java.lang.RuntimeException : Problem during method invocation (doPost)
java.lang.RuntimeException: Problem during method invocation (doPost) at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:279) at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:129) at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doGet(WebStandardBoot.java:100) at javax.servlet.http.HttpServlet.service(HttpServlet.java:575) at javax.servlet.http.HttpServlet.service(HttpServlet.java:668) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1233) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:782) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481) at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1114) at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:949) at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817) at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:213) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:287) at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214) at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113) at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175) at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775) at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892) Caused by: java.lang.NoClassDefFoundError: com.pega.pegarules.session.internal.simpleurl.SimpleURLServiceFactory (initialization failure) at java.lang.J9VMInternals.initializationAlreadyFailed(J9VMInternals.java:98) at com.pega.pegarules.session.internal.PRSessionProviderImpl.getSimpleURLService(PRSessionProviderImpl.java:2601) at com.pega.pegarules.web.impl.WebStandardImpl.isHttpSimpleURL(WebStandardImpl.java:1568) at com.pega.pegarules.web.impl.WebStandardImpl.runStaticContentRequest(WebStandardImpl.java:1549) at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:371) at sun.reflect.GeneratedMethodAccessor74.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:382) at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:423) at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) ... 27 more Caused by: com.pega.pegarules.pub.PRRuntimeException: Error determining the mode of PRPC install from database. at com.pega.pegarules.data.internal.PRDataProviderImpl.isMultiTenantEnvironment(PRDataProviderImpl.java:1430) at com.pega.pegarules.session.internal.simpleurl.SimpleURLServiceSettings.isEnabled(SimpleURLServiceSettings.java:31) at com.pega.pegarules.session.internal.simpleurl.SimpleURLServiceFactory.<init>(SimpleURLServiceFactory.java:30) at com.pega.pegarules.session.internal.simpleurl.SimpleURLServiceFactory.<clinit>(SimpleURLServiceFactory.java:23) at com.pega.pegarules.session.internal.PRSessionProviderImpl.getSimpleURLService(PRSessionProviderImpl.java:2601) at com.pega.pegarules.web.impl.WebStandardImpl.isHttpSimpleURL(WebStandardImpl.java:1568) at com.pega.pegarules.web.impl.WebStandardImpl.runStaticContentRequest(WebStandardImpl.java:1549) at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:371) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:382) at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:423) at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:129) at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doGet(WebStandardBoot.java:100) at javax.servlet.http.HttpServlet.service(HttpServlet.java:575) at javax.servlet.http.HttpServlet.service(HttpServlet.java:668) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1233) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:782) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481) at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1114) at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4047) at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1016) ... 16 more Caused by: com.pega.pegarules.pub.database.BadDatabaseDefinitionException: Database-BadDBDef-Missing PegaRULES From: (unknown) at com.pega.pegarules.data.internal.store.DatabaseConfigurationMap.getDBConfig(DatabaseConfigurationMap.java:209) at com.pega.pegarules.data.internal.store.rdbms.JdbcConnectionManagerImpl.getDBConfig(JdbcConnectionManagerImpl.java:3020) at com.pega.pegarules.data.internal.store.rdbms.JdbcConnectionManagerImpl.getDataStoreConnection(JdbcConnectionManagerImpl.java:1298) at com.pega.pegarules.data.internal.store.rdbms.JdbcConnectionManagerImpl.getDataStoreConnection(JdbcConnectionManagerImpl.java:1211) at com.pega.pegarules.data.internal.store.rdbms.JdbcConnectionManagerImpl.getConnection(JdbcConnectionManagerImpl.java:1173) at com.pega.pegarules.data.internal.store.rdbms.JdbcConnectionManagerImpl.getConnection(JdbcConnectionManagerImpl.java:372) at com.pega.pegarules.data.internal.PRDataProviderImpl.isMultiTenantEnvironment(PRDataProviderImpl.java:1420) ... 43 more
Hello,
Is it your first attempt? Looks like a significant configuration problem: Error determining the mode of PRPC install from database