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Sonali Chaudhari (SonaliC5)
Bank of America

Bank of America
SonaliC5 Member since 2018 2 posts
Bank of America
Posted: April 17, 2019
Last activity: October 24, 2019

Header Changes for PingAccess

Siteminder to Ping Acess Migration is happening for GMOF aaplication.
The Ping Access agent is installed too, the problem we are facing currently
is after logging from SSO (after putting USerID and password) - Pega rules Process Commander
page is opened - The error msg which pops up is ' Unable to create an account.
An incorrect User role for user: ZKDQT3L (User ID)'

We understood that the there may be some header changes to be done for Ping Access. Currently Siteminder is using headers with http in the prefix and Ping Access do not need http Headers:UID,MAIL,ROLE,EMPLOYEENUMBER,FIRSTNAME,LASTNAME,CN

Can you confirm if the same has to be done ? or what would be the solution for the error faced ?

Pega Platform Low-Code App Development System Administration Upgrades Support Case Created
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