Question
How to Clone a Work Object in Pega and open the new Work object in New Tab
Hi Not able to clone a work object with case details using OOTB functionalities
I tried using the below mentioned OOTB functionality to a botton on my screen but it didnt work.
I tried following the below link to clone a work object and i was able to get the new work object created with no data copied into the case. I am poor in understanding the java code written in copywork activity . Hence not able to proceed further on my requirement. Need some help
attached is teh eg: CaseID: Daas-257 got cloned and the CaseID: DaaS-258 but teh content of the caseDaas-257 didnt get copied to Daas-258 and it didnt open in a new tab. Screenshot attached for reference
***Moderator Edit-Vidyaranjan: Updated SR details***
Pegasystems Inc.
IN
Hi Team,
Have you tried the below approach Placing a create case utility shape in the flow and select the case that you want to create and then pass all the details that are required from the pyworkpage of the present case to your case so that data transform is executed and all the details are copied.
Kindly let me know if you have any clarifications.
Regards
Prasanth
Commonwealth Bank of Australia
AU
Hi Prashant,
Thanks for your response. I was using survey tool not a proper case management case. I tried to fix the java code in copywork activity for my requirement who is bit expert in understanding java and it helped me to clone the pega survey case. But only problem that i am facing now is not opening in new tab. Any suggestion on this would be much appreciated