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CloeW938 Member since 2018 135 posts
IT Solution Service
Posted: 2 years ago
Last activity: 2 years ago
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How to control visibility of creatable case type per access role

Hi,

In Pega, user can create case from "New" menu. When clicked, all case type defined in the application rule will be displayed. Here is a requirement:

Users in access role A can see "PurchaseRequest" case type in New menu but other users in access role B can't see the "PurchaseRequest" case type.

In order to accomplish this, what is the best practice? Any OOTB configuration for that?

Thanks,

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