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NaveenAzmeera Member since 2016 2 posts
infosys
Posted: May 3, 2018
Last activity: August 24, 2018
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How to convert voice to text in pega

Hi,

While on call(customer care call) we need to identify the keywords from call(voice) and convert it into text, based on the text we take action on it. it means forwarding call from one department to another.

Thanks in advance.

Azmeera Naveen

***Updated by moderator: Lochan to update Categories***

Pega Customer Service
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