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Kishore Maramraju (marak)
PEGA
Sr. System Architect - Pega Consulting
Pegasystems Inc.
AU
marak Member since 2010 1 post
PEGA
Posted: October 22, 2019
Last activity: October 27, 2019
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How to customise or establish Operator context in SAML SSO authentication in 8.3

We recently upgraded from 7.1 to 8.3.

There are number of properties to set on the OperatorPage and some are conditional. So using Mapping tab in Authentication Service is not feasible.

I tried to customise the pyEstablishOperatorContext but it looks like it is not getting executed.

I also tried creating a Post Authentication activity and updated the properties on OperatorPage(and OperatorID page). Though the activity is getting executed successfully, the context is not set.

Where is the extension point to set the Operator context correctly?

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