Posted: 30 Jan 2018 9:27 EST Last activity: 2 Mar 2018 9:43 EST
How to keep custom filter default values in Report Definition?
I have a report definition to retrieve cases with SLA expired. I've added a custom filter (number of days) using a section with a default value (e.g. 5). Recently I noticed when I change the number of days, close the report and run it again, the default value is now the last value I entered (not 5 as I configured in the custom section). Is it a way to keep the default value I configured in the text input - Cell properties?
Sorry for the late response, I just tried that approach and it works the same :( it keeps displaying the last value used, e.g. "8" days, even when the default value configured in the custom section is "5" days...