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KEVIN1003 Member since 2012 8 posts
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Posted: 1 year ago
Last activity: 1 year 10 months ago
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How to make stop refreshing/reloading data pages by Agents

In our application(7.1) in every stage change, we are generating xml files with case information and send to the reporting team. There is a one scenario where the agent is processing the case and change the case stage. In this particular scenario we lose some of the information from the xml.

After analyzing, identified that this particular information is fetched from a data page and at the time of agent processing it references a different or an empty data page context. To avoid this we have used inBatchRequestor when condition in Do not reload when field but, still this approach not works.

Any other ideas how to resolve this?

Configurations:

***Edited by Moderator: Pallavi to update platform capability tags***

Low-Code App Development Case Management
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