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 Venkata Sandeep Kumar Pamidamarri (SandeepPamidamarri)
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Pega Architect
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SandeepPamidamarri Member since 2020 6 posts
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Posted: September 11, 2020
Last activity: September 25, 2020
Posted: 11 Sep 2020 5:33 EDT
Last activity: 25 Sep 2020 9:09 EDT
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How Pega Cloud customers can use the OCR capabilities?

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As per the documentation, On-Prem and Custom Cloud customers can install and use the OCR capabilities. But, how the Pega Cloud can utilise get these capabilities? 

Pega OCR Component:

https://community.pega.com/marketplace/components/pega-ocr

Any reference documents or previous implementation scenarios will help. 

FYI... I do raise with the Pega Cloud support team to get the updates. 

Pega Cloud 2.1 Cloud Services Pega Cloud Education Lead System Architect
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Accepted Solution

Posted: 8 months ago
Updated: 8 months ago
Posted: 25 Sep 2020 0:04 EDT
Updated: 25 Sep 2020 9:09 EDT
Venkata Sandeep Kumar Pamidamarri (SandeepPamidamarri)
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Pega Architect
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AU
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We can use the Pega OOTB Email IVA with OCR capabilities. Pega Cloud Team doesn't provide support to the stand alone Pega component applications.

 

Thanks

Sandeep P V

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