Posted: 12 Apr 2016 9:07 EDT Last activity: 4 Oct 2018 13:54 EDT
How to set the UI of FCM cases to use the local skin, instead of the default skin
Upon opening a FCM case in a remote application, the UI doesnt use the skin defined in the local application, but instead uses the default pega skin. How can we get the cases to reference the local skin, when being viewed via FCM?
Message was edited by: Marissa Rogers -added category
**Moderation Team has archived post**
This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.
Hi, we are facing similar issue but as per tracing remote session (from remote system to FCM screen) we found the pySkinType in Application page has the customized skin rule name. Still the skin and alignment are not working from FCM access as it is from direct access in remote system. Anyone faced similar issue?
Posted: 3 years ago
Posted: 12 Feb 2018 6:09 EST
Vidyaranjan AV (Vidyaranjan)
Senior Online Community Moderator
Thank you for posting your query in the PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s available on the top right pane of this page. Once created, please reply back here with the URL of the new post.
You may also refer this discussion link as a reference in the new thread.