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umag8384 Member since 2017 1 post
Fifth third systems
Posted: 3 years ago
Last activity: 3 years 4 months ago
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How to submit SR to resolve studio installation issue

Hello, I am new and I would like to know how to submit a SR to resolve studio installation issue, that is below.

1) Exception Information

*********************************************

Exception Type: OpenSpan.ServiceNotAvailableException

MachineName: "W7WS110156570"

CreatedDateTime: 6/12/2017 3:02:07 PM

AppDomainName: "DefaultDomain"

ThreadIdentityName: "DM0001\t13763a"

WindowsIdentityName: "DM0001\t13763a"

AdditionalInformation: NameValueCollection with 0 items

Message: "Could not get reference to Microsoft.VisualStudio.Shell.Interop.SVsTaskList."

Data: IDictionary (System.Collections.ListDictionaryInternal) with 0 items

TargetSite: Void .ctor(System.IServiceProvider)

HelpLink: NULL

Source: "OpenSpan.Studio"

HResult: -2146232832

StackTrace Information

*********************************************

at OpenSpan.Studio.Services.TaskListService..ctor(IServiceProvider serviceProvider)

at OpenSpan.Studio.Shell.DesignerShell.Initialize()

at OpenSpan.Studio.OpenSpanProject.Initialize()

Thanks

Srinivas

***Updated by Moderator: Marissa to branch to new thread, originally posted here***

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