Posted: 13 Sep 2017 8:39 EDT Last activity: 9 Oct 2017 6:44 EDT
How to use RPA as a service?
The client has an api framework in place. They want to be able to make a call to Pega, have a robot perform some work and then send back a result.
My thought was that a webservice could be exposed that they call and a work object then placed into a robot workbasket. The issue I see is with providing a response as that would need to be synchronous. As far as I know that is not supported with the robots.
Can anyone provide a different approach or idea? Has this been done before?
You can use the API for Pega Platform to pass data up to the server for your robots to work on the process and then have it passed back, but OpenSpan doesn't support any other type of service exposure other than this four-step process.