Question
How to withdraw a existing dashboard widget
How can we withdraw a dashboard widget, which is no longer needed and deprecated?
The problem if we withdraw the widget then we are noticing "RuleNotFoundException: Failed to find instance" exception from the user's end who have used these widgets on their dashboard.
Hi Asif,
Below steps will help you to replicate the issue and gives you better understanding of the problem too:
- Create a Dashboard Widget.
- Use the widget in you dashboard.
- Now withdraw the widget.
- You will notice error in logs "Rule not found Exception"
probably there are more than 1 implementation classes for class GS-FW-DeltaFW-Work in this context so report runs on applies to class
2018-03-13 00:20:19,152 [ttp-nio-9030-exec-30] [TABTHREAD0] [ ] [ Delta:03.02] (ternal.mgmt.StreamBuilderTools) ERROR abxcdy.abcde.com|XXX.XXX.XXX.XXX - Could not find a rule when appending a stream
com.pega.pegarules.pub.generator.RuleNotFoundException: Failed to find instance Data-Portal.StaffingMgrQuickAccess of type Rule-HTML-Section.
at com.pega.pegarules.generation.internal.assembly.FUAInstance.getRules(FUAInstance.java:2176) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.assembly.FUAInstance.getRules(FUAInstance.java:2058) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.assembly.FUAInstance.getClassSource(FUAInstance.java:2358) ~[prprivate.jar:?]
at com.pega.pegarules.generation.external.assembly.Assembler.getClassSource(Assembler.java:943) ~[prenginext.jar:?]
at com.pega.pegarules.generation.internal.cache.AssemblerFunctions.assembleRule(AssemblerFunctions.java:143) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.cache.AssemblyCacheBase.buildAndOrLoadJavaClass(AssemblyCacheBase.java:1671) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.cache.AssemblyCacheBase.getGeneratedJava(AssemblyCacheBase.java:3100) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.cache.appcentric.RACacheAppCentricImpl.addEntryToMemoryCache(RACacheAppCentricImpl.java:1165) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.cache.appcentric.RACacheAppCentricImpl.find(RACacheAppCentricImpl.java:1013) ~[prprivate.jar:?]
- How can i withdraw or remove the widget from individual user's as this is no longer needed.
Regards,
Jijid
***Moderator Edit: Vidyaranjan | removed personal information***
Hi JijidKammili,
Thanks for posting on PSC.
I do understand the use-case but couldn't guess the root cause correctly without seeing the stack trace. Could you please share screen-shots and logs for further investigation.
Regards,
Asif