Robert Fleming (RobIsTheName)
Senior Manager, Process Automation
RobIsTheName Member since 2017 31 posts
Posted: July 11, 2017
Last activity: July 19, 2018
Posted: 11 Jul 2017 18:03 EDT
Last activity: 19 Jul 2018 15:45 EDT

Managing and deploying multiple processes one desktop/Bot

Currently have a RDA bot deployed that can handle two different processes in a Call Center. The deployment is currently in a single package, with a winform controlling which process to execute, which works fine (for the moment). In the pipeline the are a large number of additional processes that we want to develop and deploy. Trouble is currently finding a way to develop a single UI that can grow in scale, and find ways to allow multiple development efforts on the different processes, adding them dynamically to the platform as "plugins".

If this was a C# winform application I'd do a parent application, and have .DLL plugins, that when discovered, would enable themselves. How can I build an ecosystem that could do the same in pega robotics? Ultimately deployments in our call centers could see one user have processes A & B, and another with A &C, with a third enabled with A,B, & C. (note: We must be able to restrict which items get distributed to which user base based on their Active directory Grouping(s))

I saw (somewhere) a tutorial that sort of describe this scenario using a C# winform app calling robotic studio automation. But can't find that link.. :(

Any suggestions, links, or insights would be appreciated.

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Robotic Process Automation
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