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Sridhar Khambham (SridharK7848)
Infosys Ltd
Senior Associate Consultant
Infosys Ltd
IN
SridharK7848 Member since 2017 13 posts
Infosys Ltd
Posted: April 20, 2020
Last activity: April 22, 2020

May I Know in which category i can find PresenceServiceAPI

I have requirement to Track the online presence of operators. I followed one article in PDN. There it is mentioned to use the PresenceService() API to configure these attributes. But i was not able to find the Presence Service API. May i know in which category i can see this API. I am using  Pega 8.1 version. 

 

Could anyone help me on this?

 

***Edited by Moderator Marissa to update Platform Capability tags****

Pega Customer Service for Communications 8.1 Low-Code App Development Data Integration Communications and Media Senior System Architect