Close popover
Sridhar Khambham (SridharK7848)
Infosys Ltd
Senior Associate Consultant
Infosys Ltd
SridharK7848 Member since 2017 13 posts
Infosys Ltd
Posted: March 5, 2020
Last activity: March 6, 2020


I have configured receiver email account setting and click on Test connectivity it is getting failed with error 


DEBUG: setDebug: JavaMail version 1.5.6 DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Oracle] DEBUG IMAPS: mail.imap.partialfetch: false DEBUG IMAPS: mail.imap.ignorebodystructuresize: false DEBUG IMAPS: mail.imap.statuscachetimeout: 1000 DEBUG IMAPS: mail.imap.appendbuffersize: -1 DEBUG IMAPS: mail.imap.minidletime: 10 DEBUG IMAPS: enable STARTTLS DEBUG IMAPS: closeFoldersOnStoreFailure DEBUG IMAPS: trying to connect to host "", port 25, isSSL true


I tried testing pega provided sample test configuration as well for the receiver section. Those as well it is getting failed with same error. 


DEBUG: setDebug: JavaMail version 1.5.6 DEBUG: getProvider() returning javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Oracle] DEBUG IMAP: mail.imap.partialfetch: false DEBUG IMAP: mail.imap.ignorebodystructuresize: false DEBUG IMAP: mail.imap.statuscachetimeout: 1000 DEBUG IMAP: mail.imap.appendbuffersize: -1 DEBUG IMAP: mail.imap.minidletime: 10 DEBUG IMAP: enable STARTTLS DEBUG IMAP: closeFoldersOnStoreFailure DEBUG IMAP: trying to connect to host "", port 143, isSSL false


Could you please help me is there any configuration setting we have to do in Pega for receiver section.


***Edited by Moderator Marissa to update Content Type from Discussion to Question***

Pega Customer Service for Communications 8.1 Enterprise Application Development Dev/Designer Studio Communications and Media Senior System Architect
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.