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RachelAnneN Member since 2014 6 posts
DXC Technology
Posted: 4 years ago
Last activity: 4 years ago
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Email Account - Receiver - Failed to connect to server

Hi,

I'm currently getting issues when I do a "Test Connectivity" for my Email Account - Receiver. I'm getting the error below.

2016-10-17 17:45:36,457 INFO  [STDOUT] (Dispatcher-Thread-21) 2016-10-17 17:45:36,441 [XX.XXX.XX.XX-8930-12] [ Developer] [    OnBoarding:02.08] (ivity.Data_EmailAccount.Action) ERROR ntsydasd1218|XX.XX.XX.XX rachel_car - Data-EmailAccount.CAR-Impl-Work: MessagingException caught connecting to email server; javax.mail.MessagingException: No login methods supported!;
  nested exception is:
    com.sun.mail.iap.ProtocolException: No login methods supported!
javax.mail.MessagingException: No login methods supported!;
  nested exception is:
    com.sun.mail.iap.ProtocolException: No login methods supported!
    at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:569)
    at javax.mail.Service.connect(Service.java:288)
    at com.pegarules.generated.activity.ra_action_pop3orimapconnectivity_c70455405b06947dad030ffcd2fe55c9.step5_circum0(ra_action_pop3orimapconnectivity_c70455405b06947dad030ffcd2fe55c9.java:793)

I've found an article but it's for Pega 7. Is there a solution for this in Pega 6.2 SP2?

Thanks, Rachel

***Updated by Moderator: Lochan. Removed user added #helpme tag. Apologies for confusion, shouldn't have been an end-user option***

***Updated by Moderator: Marissa to remove proprietary information***

***26/10/2016: Updated by moderator: Lochan to add SR Details***

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