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BobReawaruw Member since 2018 43 posts
Atos
Posted: 11 months ago
Last activity: 11 months 4 weeks ago
Solved

Native iOS App Dashboard Issue - Blank Dashboard

Issue:

Upon logging in on the Native iOS app, we are presented with a blank dashboard (see image).

Also:

  • Access group - Offline enabled
  • Case - Offline enabled
  • When "Offline disabled" the Dashboard is visible.
  • When logging in via mobile browser (Safari) the Dashboard is visible.

Log file (last lines):

2019-07-09 20:53:30|INFO|XXX|JS: Pega Server is available
2019-07-09 20:53:30|INFO|XXX|JS: Unknown offline action: @baseclass.pzTransformAndRun
2019-07-09 20:53:30|INFO|XXX|JS: clientstorehelper.getRuleInstances.successCB_callback() result=
2019-07-09 20:53:30|INFO|XXX|JS: Evaluation of the When rule 'Data-Portal!pxIsUserDashboardPersonalizeAllowed' is not supported on the client. Using precalculated server value 'true'. [Error: Failed to get When rule "Data-Portal!pxIsUserDashboardPersonalizeAllowed" from cache.]
2019-07-09 20:53:30|INFO|XXX|JS: Evaluation of the When rule 'Data-Portal!pxIsUserDashboardInPersonalized' is not supported on the client. Using precalculated server value 'false'. [Error: Failed to get When rule "Data-Portal!pxIsUserDashboardInPersonalized" from cache.]
2019-07-09 20:53:30|INFO|XXX|JS: Evaluation of the When rule 'Data-Portal!pyIsMobile' is not supported on the client. Using precalculated server value 'true'. [Error: Failed to get When rule "Data-Portal!pyIsMobile" from cache.]
2019-07-09 20:53:33|INFO|XXX|JS: Pega Server is available
2019-07-09 20:53:33|INFO|XXX|JS: Unknown offline action: @baseclass.pzTransformAndRun
2019-07-09 20:53:33|INFO|XXX|JS: clientstorehelper.getRuleInstances.successCB_callback() result=
2019-07-09 20:53:33|INFO|XXX|JS: Evaluation of the When rule 'Data-Portal!pxIsUserDashboardPersonalizeAllowed' is not supported on the client. Using precalculated server value 'true'. [Error: Failed to get When rule "Data-Portal!pxIsUserDashboardPersonalizeAllowed" from cache.]
2019-07-09 20:53:33|INFO|XXX|JS: Evaluation of the When rule 'Data-Portal!pxIsUserDashboardInPersonalized' is not supported on the client. Using precalculated server value 'false'. [Error: Failed to get When rule "Data-Portal!pxIsUserDashboardInPersonalized" from cache.]
2019-07-09 20:53:33|INFO|XXX|JS: Evaluation of the When rule 'Data-Portal!pyIsMobile' is not supported on the client. Using precalculated server value 'true'. [Error: Failed to get When rule "Data-Portal!pyIsMobile" from cache.]
2019-07-09 20:53:35|INFO|XXX|JS: Fetching template for DATA-PORTAL!PYOVERLAYTEMPLATE from Client Store.
2019-07-09 20:53:35|INFO|XXX|JS: Template fetched successfully.

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