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 Deepak Singh (DeepakS4641)
HCL Technologies

HCL Technologies
SG
DeepakS4641 Member since 2016 1 post
HCL Technologies
Posted: January 19, 2021
Last activity: January 25, 2021
Posted: 19 Jan 2021 23:12 EST
Last activity: 25 Jan 2021 2:25 EST

Need AES Agent Details

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Hi,

In our project, we are implementing AES for exception handling but we are not able to get AES agent information.

Please help if anyone knows the functionality of each AES agent.

Attaching the screenshot of agents.

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Autonomic Event Services 7.3 Case Management Low-Code App Development
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Posted: 8 months ago
Posted: 20 Jan 2021 1:35 EST
JC Bernat (bernj2)
PEGA
Senior Cloud Service Engineer
Pegasystems Inc.
PL
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Depending on the kind of information you're looking for, you can have a look in Enterprise menu, select your system, select the Agents tab.

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Posted: 8 months ago
Updated: 8 months ago
Posted: 22 Jan 2021 6:34 EST
Updated: 22 Jan 2021 6:38 EST
Lakshmi Narayan nandakumar (LakshmiNarayann)
Accenture

Accenture
SG
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@bernj2 We are looking for the documentation of AES agents, we are trying to understand what is the responsibility of each AES agents.

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Posted: 8 months ago
Updated: 8 months ago
Posted: 25 Jan 2021 2:24 EST
Updated: 25 Jan 2021 2:25 EST
JC Bernat (bernj2)
PEGA
Senior Cloud Service Engineer
Pegasystems Inc.
PL
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@LakshmiNarayann I'm not sure I understand your concern.

If there is any issue with one the AES' agent, that's AES' team responsability. If you're talking about issues in general (including agents one), Event Viewer is where you want to investigate.

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