Question
No case types in drop down for Mashup
Hi there,
I am trying to create a mashup in our UAT environment, but the case type drop-down list for the "create new work" action is empty. There is one case type defined in this environment. Our application works normally otherwise. The Mashup works fine in our Dev environment which has the same case type defined. I tried this in IE and Chrome. We are running PEGA 8.1, PegaCLMFSRet 8.1 and CustomerService for FS 8. I am attaching a screenshot. Does anyone have a suggestion?
***Edited by Moderator: Lochan to update platform capability tags***
Is the case type listed on the 'Cases & data' tab of the Application rule and the checkbox selected? You could trace the loading of the D_StartingFlows data page in each environment and compare.