Posted: 20 May 2019 3:41 EDT Last activity: 22 May 2019 3:30 EDT
No case types in drop down for Mashup
I am trying to create a mashup in our UAT environment, but the case type drop-down list for the "create new work" action is empty. There is one case type defined in this environment. Our application works normally otherwise. The Mashup works fine in our Dev environment which has the same case type defined. I tried this in IE and Chrome. We are running PEGA 8.1, PegaCLMFSRet 8.1 and CustomerService for FS 8. I am attaching a screenshot. Does anyone have a suggestion?
***Edited by Moderator: Lochan to update platform capability tags***
It turns out my operator lacked one access role which meant it didn't have the CanCreateWork privilege for the case type. Besides that, I realised that I didn't need to create a mashup in all the environments. Once the mashup host successfully tested in Dev, they managed to test fine in the other environments by just substituting values for host, port, etc. Thanks for the help!