Question
Open work object from Email. 8.1
I'm currently trying to open a work object from an email by clicking a link in email and it directing the user to the work object. So far I have used the OOTB correspondence fragment worklinkwithlabel. I then updated the public Url under system settings to the correct url. When I open the email the link is shown but when I click the link it gives me the error Unable to open an instance using the given inputs: and list the class structure of my work object instances.
Not sure why this is happening is there a pzinskey reference I'm missing somewhere???
***Edited by Moderator: Pallavi to update platform capability tags***
Hello,
Do you want to access the application with your user just for one task? Or do you have to login to be fully connexted?
Have a look in here maybe: https://community.pega.com/knowledgebase/articles/how-implement-directed-web-access