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pradeep goparapu (pradeepg5398)
WellCare

WellCare
US
pradeepg5398 Member since 2017 2 posts
WellCare
Posted: September 16, 2019
Last activity: March 7, 2020
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Open assignment in perform Harness from link in Email.

Hi,

I have a requirement to send email to Executives(Director, VP) when case is assigned to specific workbasket and in the email we have to give link to case. When User click the link, the Case should open in perform harness(after authentication) so that user can approve/Reject on the screen.

I see OOTB Correspondence Fragment:WorkLink which open the case in Review harness. Any idea how to open the assignment in perform harness.

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

Case Management