Question
WellCare
US
Last activity: 7 Mar 2020 23:51 EST
Open assignment in perform Harness from link in Email.
Hi,
I have a requirement to send email to Executives(Director, VP) when case is assigned to specific workbasket and in the email we have to give link to case. When User click the link, the Case should open in perform harness(after authentication) so that user can approve/Reject on the screen.
I see OOTB Correspondence Fragment:WorkLink which open the case in Review harness. Any idea how to open the assignment in perform harness.
***Moderator Edit-Vidyaranjan: Updated Platform Capability***
Pegasystems Inc.
IN
Hi,
Looks like the given link has a similar use case: https://community1.pega.com/community/pega-product-support/question/directly-open-work-object-perform-harness-clicking-work-object-id
Could you check if this helps you?
Thanks
Accepted Solution
WellCare
US
Built case link as below and it is working.
Attached the code screen shot
Capgemini
MY
Hello Pradeep,
I have a similar requirement where i need to provide a case id link in the email notification. Up on click on the case id in the email, respective assignment should get open.
I have followed the above approach in building the link in the correspondence fragment but it didn't work.
Can you help me in resolving the issue by providing the steps to follow.
I tried with different Correspondence Fragments likeAssignmentLink, WorkLink, pxOpenAssignmentLink, but it didn't work.