Question5Replies192Views ChandanU5252 Member since 2016 9 posts Mphasis Posted: 1 month agoUpdated: 1 month ago Ques: Open Assignment From EmailHello,PART 1 - I have a correspondence with the Case ID in the mail body.The case ID should be a link - donePART 2 - Onclick of URL the case should get open Review /Perform harness by passing the authenticationAny suggestion? Any OOTBs ?For This implementation SSO mandatory?Currently I am getting the Login Screen on click of URL.ThanksUC Conversational Channels Case Management User Interface ReplyI also have this Question (0) FacebookTwitterLinkedinEmail Copy Link Copied! Subscribe Add to My Favorites Posted: 1 month agoChandanU5252 replied to ChandanU5252For This implementation SSO mandatory? Currently I am getting the Login Screen on click of URL. Facebook Twitter Linkedin Email Copy Link Copied! Posted: 1 month agoHarish_GCS replied to ChandanU5252Consider using DWA - https://community.pega.com/knowledgebase/articles/correspondence/how-implement-directed-web-access Facebook Twitter Linkedin Email Copy Link Copied! Posted: 1 month agobogap replied to ChandanU5252Adding to Harish's comments can use SnapStart also.SSO is not mandatory but whenever you open the link it asks for general authentication. If designer studio or portal is already opened ,when you click on the URL through email in same browser where portal or designer studio is opened,it wont ask the authentication details. https://community1.pega.com/sites/pdn.pega.com/files/help_v72/procomhelpmain.htm#mobile/concepts/mob-use-snapstart-module-outside-sdk-con.htm Facebook Twitter Linkedin Email Copy Link Copied! Posted: 1 month agoChandanU5252 replied to ChandanU5252Hi, weather its SSO or the general authentication, after click on like the portal that opens not picking the application Skin , instead its picking the default skin. any help on this ? Thanks UC Facebook Twitter Linkedin Email Copy Link Copied! Posted: 1 month agobogap replied to ChandanU5252Hi, Its an general authentication.Have you provide the application name in the url ?Please go through the below link format for reference. public URL(http://localhost:8080/prweb/PRServlet/kulyHuqmpsmPFVFMQ3A9ik5IseYOw%5B*…)?pyActivity=Data-Portal.ShowDesktop&isSnapStart=true&applicationName=AppName&Action=openWorkByHandle&InsHandle=pzInsKey Facebook Twitter Linkedin Email Copy Link Copied!