Posted: 15 Sep 2016 8:04 EDT Last activity: 8 Oct 2016 17:27 EDT
to directly open the work object in perform harness by clicking work object ID link in email
I have a requirement to notify manager to appprove the request in email. I used approve/reject utility in a step and enable email approval. PRPC sends an email with a link to work object that opens up the work object in UI but does not directly open the assignment (need another click to open it). I woud like to open the assighnment directly in perform harness and provide the ability to view the request and also be able to approve or reject from the UI.
***Updated by Moderator: Lochan. Removed user added #helpme tag. Apologies for confusion, shouldn't have been an end-user option***
thank you for your reply. the approver receives email via email approval options selected in case designer. The email has a clickable link with the pyID from where I want to directly open the work object in perform harness so that i can approve or reject from UI as well.
I am expecting the expert team will bring additional insigts on the exact circumstances for DWA. DWA is a kind of one time link, and is meant for external users (work party), who are not operators. DWA lets an option to create an operator as well from a model external operator. Would you please try the corresspondence frament 'AssignmentLink' in the correspondence rule that is being sent to the user and let us know?