Question

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Henry Christopher Member since 2014 17 posts
RBS
Posted: May 10, 2018
Last activity: May 14, 2018
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A Particular Agent in Agents Schedule gets disabled after the server restart

Hi All,

A Particular Agent in Agents Schedule gets disabled after every time the server is restarted. Can you please provide your inputs on the reason behind this issue or a fixt to this?

Thanks,

Henry

Data Integration
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Moderation Team has archived post
Posted: 2 years ago

Hi,


Please check your agent schedule rule, that agent may be disabled in this schedule rule.


Thanks...!

Posted: 2 years ago

Hi Venkat,


Yes, I am referring to agent schedule rule only. In that rule only the agent is getting disabled after a restart.


Thanks,


Henry.

Posted: 2 years ago

Hi,


Please check your respective agent rule, whether this agent is enabled or not.


Thanks...!

Posted: 2 years ago

Hi ,


The agent is disabled in the respective agent rule. Also in the same agent rule some other agents are also associated which are in disabled state but they are enabled in agent schedule rule even after the restart.


Thanks..

Posted: 2 years ago

Hi,


Please make sure this agent is enabled in agent rule. May be other agents are different types(standard/advanced).


Thanks...!
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