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Faraz Ahmed (Faraz@SSA)
PEGA
Senior System Architect
Pegasystems Inc.
GB
Faraz@SSA Member since 2016 2 posts
PEGA
Posted: April 14, 2021
Last activity: April 26, 2021
Posted: 14 Apr 2021 4:11 EDT
Last activity: 26 Apr 2021 10:17 EDT
Solved

PDC: integration with BMC Helix

Hi!

Customer would like to integrate PDC with on-premise BMC Helix ticketing system. I believe Pega do not have any any Helix integration. 

It will be appreciated if anyone can suggest a way to work with BMC Helix ticketing system. 

Thank you.

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Predictive Diagnostic Cloud 1.31 System Administration Financial Services Senior System Architect