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 Omkar Rao Boynipalli (OmkarRaoB8191)
Kaiser Permanente
Senior IT Engineer Applications
Kaiser Permanente
US
OmkarRaoB8191 Member since 2017 4 posts
Kaiser Permanente
Posted: January 23, 2019
Last activity: January 26, 2019
Posted: 23 Jan 2019 23:48 EST
Last activity: 26 Jan 2019 13:10 EST
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Pega tools for analyzing CTI logs

Hi All,

Generally PLA is used for Pega error and alert logs for analyzing pega logs.

So far, we are unable to find any pega tools for analyzing CTI logs.

PLA and logviewer is not giving readable format for reading CTI logs.

Do we have any pega tool viewing or analyzing for CTI logs? If yes, please send detail about this.

Thank you in Advance !!

***Edited by Moderator Marissa to update platform capability tags****

Pega Platform System Administration
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Posted: 2 years ago
Posted: 26 Jan 2019 13:10 EST
Omkar Rao Boynipalli (OmkarRaoB8191)
Kaiser Permanente
Senior IT Engineer Applications
Kaiser Permanente
US

Thank you Simon for your response.


We are facing issues analyzing CTI logs. Do you suggest any alternative way or best way for debugging these logs.


Regards,


Omkar