Ava Arnett (AvaNG888)
Peoples Bank
Lead Software Engineer
Peoples Bank
AvaNG888 Member since 2016 4 posts
Peoples Bank
Posted: July 31, 2020
Last activity: August 10, 2020
Posted: 31 Jul 2020 11:31 EDT
Last activity: 10 Aug 2020 11:46 EDT

PegaRobotics SMTP changes between version 8 and 19

I have an automation in Pega 8.0.2017.  It sends emails without any issues.  When I upgrade to version 19 I start receiving exceptions.  The VDI and SMTP setup have not changed.  The logic still works on Pega 8 (see screen shot).

System.NotSupportedException: The SMTP server does not support authentication.    at MailKit.Net.Smtp.SmtpClient.Authenticate(Encoding encoding, ICredentials credentials, CancellationToken cancellationToken)    at MailKit.MailService.Authenticate(String userName, String password, CancellationToken cancellationToken)    at OpenSpan.Controls.Smtp.Send()

Is there something in the new component that forces it to authenticate?  Is there a way to disable it?  I don't see any options that differ in the smtp component within Studio 19.1 that would force it to not authenticate.


Pega Robotic Process Automation 19.1 Robotic Process Automation Financial Services Robotics System Architect Upgrade