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SUBHAJIT7 Member since 2011 4 posts
Cognizant Technology Solutions
Posted: 9 months ago
Last activity: 8 months 2 weeks ago
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Prod : Lots of java.io.EOFException: Unexpected EOF read on the socket || Pega CS 7.4 and Tomcat 8.

Hi Team,

We are observing a lot of "java.io.EOFException: Unexpected EOF read on the socket" errors in the logs.PFB.

Kindly provide the solution.

Pega CS : 7.4

Tomat : 8

2019-09-18 05:49:39,652 [se-nio-8443-exec-208] [ ] [ ] [ ] ( web.impl.WebStandardImpl) ERROR - 10.250.252.14: Problem retrieving input data:
java.io.EOFException: Unexpected EOF read on the socket
at org.apache.coyote.http11.Http11InputBuffer.fill(Http11InputBuffer.java:722) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.http11.Http11InputBuffer.access$300(Http11InputBuffer.java:40) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.http11.Http11InputBuffer$SocketInputBuffer.doRead(Http11InputBuffer.java:1072) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.http11.filters.IdentityInputFilter.doRead(IdentityInputFilter.java:140) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.http11.Http11InputBuffer.doRead(Http11InputBuffer.java:261) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.Request.doRead(Request.java:581) ~[tomcat-coyote.jar:8.5.30]
at org.apache.catalina.connector.InputBuffer.realReadBytes(InputBuffer.java:326) ~[catalina.jar:8.5.30]
at org.apache.catalina.connector.InputBuffer.checkByteBufferEof(InputBuffer.java:642) ~[catalina.jar:8.5.30]
at org.apache.catalina.connector.InputBuffer.read(InputBuffer.java:349) ~[catalina.jar:8.5.30]
at org.apache.catalina.connector.CoyoteInputStream.read(CoyoteInputStream.java:183) ~[catalina.jar:8.5.30]
at com.pega.pegarules.web.impl.HttpUtilities.getPostBytes(HttpUtilities.java:585) ~[prwebj2ee.jar:?]
at com.pega.pegarules.web.impl.HttpUtilities.extractRequest(HttpUtilities.java:274) ~[prwebj2ee.jar:?]
at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:619) ~[prwebj2ee.jar:?]
at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:397) ~[prwebj2ee.jar:?]
at sun.reflect.GeneratedMethodAccessor101.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_201]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_201]
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) ~[prbootstrap-7.4.0-185.jar:7.4.0-185]
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) ~[prbootstrap-7.4.0-185.jar:7.4.0-185]
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) ~[prbootstrap-api-7.4.0-185.jar:7.4.0-185]
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) ~[prbootstrap-api-7.4.0-185.jar:7.4.0-185]
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:129) ~[prbootstrap-api-7.4.0-185.jar:7.4.0-185]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:661) ~[servlet-api.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) ~[servlet-api.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) ~[catalina.jar:8.5.30]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:8.5.30]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) ~[tomcat-websocket.jar:8.5.30]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) ~[catalina.jar:8.5.30]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:8.5.30]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) ~[catalina.jar:8.5.30]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) ~[catalina.jar:8.5.30]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:496) ~[catalina.jar:8.5.30]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) ~[catalina.jar:8.5.30]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) ~[catalina.jar:8.5.30]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650) ~[catalina.jar:8.5.30]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) ~[catalina.jar:8.5.30]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) ~[catalina.jar:8.5.30]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790) ~[tomcat-coyote.jar:8.5.30]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459) ~[tomcat-coyote.jar:8.5.30]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) ~[tomcat-coyote.jar:8.5.30]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_201]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_201]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat-util.jar:8.5.30]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_201]
***Moderator Edit-Vidyaranjan: Updated Platform Capability & SR details***
Pega Customer Service Data Integration Java and Activities SR Exists
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