Question
Relevant records in Pega 8.3
Hi,
Could anybody please confirm if we can mark strategies as relevant records in Pega 8.3 to access those strategies in Next Best Action->Designer->Engagement Policy section->Eligibility dropdown.
Thanks.
Thanks for the info Alex. But could you please also confirm if we need to use a strategy rule in Engagement Policy section in 8.3, how can we achieve that. The reason asking this question is, we have some strategy rules in 8.3 Engagement Policy section->Applicability dropdown. For ex:-Offer Outcomes past 30 days, Offer Outcomes past 10 days. please let me know how these rules got appeared in applicability dropdown.
Thanks.
In the history tab of the strategy add a custom field of NBACategory with a value of OFFERELIGIBILITY
Yes, that works. Thank you Saleem.
Strategies will be a supported relevant record rule type from 8.4.
Cheers, Alex