Collaboration Center

Question

Replies

171

Views

GayatriS8260

Member since 2016

13 posts

Adqura

Closed

Solved

Relevant records in Pega 8.3

Hi,

Could anybody please confirm if we can mark strategies as relevant records in Pega 8.3 to access those strategies in Next Best Action->Designer->Engagement Policy section->Eligibility dropdown.

Thanks.

Pega Marketing

BURTA

PEGA

replied to GayatriS8260

Strategies will be a supported relevant record rule type from 8.4.

Cheers, Alex

GayatriS8260

Adqura

replied to BURTA

Thanks for the info Alex. But could you please also confirm if we need to use a strategy rule in Engagement Policy section in 8.3, how can we achieve that. The reason asking this question is, we have some strategy rules in 8.3 Engagement Policy section->Applicability dropdown. For ex:-Offer Outcomes past 30 days, Offer Outcomes past 10 days. please let me know how these rules got appeared in applicability dropdown.

Thanks.