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 Venkata Krishna Battu (Krishna Battu)
Infosys Limited

Infosys Limited
IN
Krishna Battu Member since 2018 17 posts
Infosys Limited
Posted: March 6, 2019
Last activity: March 7, 2019
Posted: 6 Mar 2019 7:08 EST
Last activity: 7 Mar 2019 5:16 EST
Closed

Report Definition is not fetching cases which are created today

Hi Team,

I have created work objects and in RD i am not receiving WO which are created Today, till yesterday only it was fetching.

i have the data in the table.

Thanks

***Edited by Moderator: Pallavi to update platform capability tags***

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Posted: 2 years ago
Posted: 6 Mar 2019 9:56 EST
Shubham Shekhar (Shekhar_Shubham)
PEGA
Senior Solutions Engineer
Pegasystems Inc.
IN

Hi,


Check the RD and the filter criteria first. I think you are running the RD individually to see the rows fetched. If RD is  not able to fetch the expected run the tracer and enable DB query to capture the query being formed. If you have DB access the you can run the query at DB end to verify the query formation. But mostly check your filter criteria.


Thank You
Posted: 2 years ago
Posted: 6 Mar 2019 10:13 EST
Tapeshvar Arunkumar (IceDragon)
Commonwealth Bank of Australia
Tapeshvar Arunkumar
Commonwealth Bank of Australia
IN

Attach the screenshot of the RD you are using...


Is there any filter condition applied?


Does your RD retrieves the cases without any filter?