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Murali Thavarajah (thavm)
PEGA
Manager, Application Sustainment & Development Support
Pegasystems Inc.
CA
thavm Member since 2016 2 posts
PEGA
Posted: August 3, 2018
Last activity: September 7, 2018
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Require a feature to send application specific alerts by email

Hi,

The project will have 2 applications in the same production server. They need to have an ability to monitor the applications remotely from their monitoring tool. The current email subscription feature only allows the emails to be send by environment and score card types. They need to monitor their environment for application availability and application performance. If the following score card can be made available by email for each application would help meet customer's needs.

1. Long requestor time – This can indicate poor performance of an application for one or more users
2. New alert action item – This allows to identify new actions that are created against their applications and ensure the actions are completed in a timely manner.
3. Requestor Lock Exception – This can indicate an unresponsive application for one or more users

Please let us know when this feature can be made available in PDC.

Regards,

Murali

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