I also had the issue where I did not see an option from the case to open the section for US-104.
I was able to manually find the section in Tour-CarRentals-Data-RentalCustomer
When I add the dynamic layouts, I do not see "Header Type" in the properties panel. What would be the recommended way to add the titles of each layout? (IE: Personal information, Address information) etc? Also, I created all my properties under RentalCustomer, ie RentalCustomer.DateOfBirth - I noticed in other threads, others have created another level (IE: RentalCustomer.PersonalInformation.DateOfBirth) - is there an issue with the way I implemented it with only 2 levels?
One other question related to step types. Is the "Reserve Vehicle" - Route all reservation details to Customer Service Representative to manually enter into Reservation system of record step a Collect Information step, or should it be a different type? Similarly , are the two alternate stage steps, to display rejected and withdrawn messages also "Collect Information" type steps?
The instructions given in US-104 is not very clear. It is important not to create Field Group properties, i.e. RentalCustomer.PersonalInformation.DateOfBirth. Instead, create all the properties within the case type, i.e. RentalCustomer.DateOfBirth. This is not very realistic, but for the purpose of another US later on, you have to do it this way.
A Collect Information step should suffice for the "Reserve Vehicle" step.