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 davide cannarella (davidec7)
Banca Generali SPA

Banca Generali SPA
IT
davidec7 Member since 2018 4 posts
Banca Generali SPA
Posted: June 3, 2020
Last activity: June 3, 2020
Posted: 3 Jun 2020 6:58 EDT
Last activity: 3 Jun 2020 10:07 EDT
Closed

SLA referer property

hi, how to set the Service Level Agreement (SLA) from a property reference into section?

Thanks

***Edited by Moderator: Pallavi to change content type from Discussion to Question***  

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Posted: 1 year ago
Posted: 3 Jun 2020 8:11 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
FR

Hello, 

You should change your SLA rule to use the option "Set to the value of a property"
Posted: 1 year ago
Posted: 3 Jun 2020 10:07 EDT
davide cannarella (davidec7)
Banca Generali SPA

Banca Generali SPA
IT

thank you for reply.  I create  davide_sla,  i create 2 new property (GOAL_davide and DEADLINE_davide) , after?

ok

 

where do I enter the date values in the new fields? how do i match the values GUI in the case type ?

I don't know how to move

 

thanks

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