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Member since 2018

Banca Generali SPA

Posted: 1 month ago

Last activity: 1 month 1 week ago

SLA referer property

Thanks

***Edited by Moderator: Pallavi to change content type from Discussion to Question***

Posted: 1 month ago

PEGA

replied to davidec7

Hello,

You should change your SLA rule to use the option "Set to the value of a property"

Posted: 1 month ago

davidec7

Banca Generali SPA

thank you for reply. I create davide_sla, i create 2 new property (GOAL_davide and DEADLINE_davide) , after?

where do I enter the date values in the new fields? how do i match the values GUI in the case type ?

I don't know how to move

thanks