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JohnPaulRaja,C Member since 2011 244 posts
Cognizant
Posted: 8 months ago
Last activity: 8 months 2 weeks ago
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Sporadically advanced agents are failing with exception in pega v822

Hi, Application recently upgraded from pega 721 to Pega 822.

Most of the advanced agents are failing with below error, same agent working fine pega 721 region

com.pega.pegarules.pub.PRRuntimeException: unable to execute agent: <Agent name>PRRuntimeException
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:712) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:1155) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1371) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1114) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:995) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:816) ~[prprivate.jar:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_222]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_222]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_222]
Pega Platform Data Integration Java and Activities
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