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Tata Consulting Services
Posted: September 25, 2017
Last activity: September 26, 2017
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SubCase creation from another subcase
Hi,
I have a requirement for creation of SubCase from a Parent Case and , the Subcase has a Approval/Rejection Step, based on which a Subcase has to be created in a different class. Like if approved has to create Subcase 3, if rejected has to create a Subcase 1
Parent Case: Test-Work-Parent
Subcase1: Test-Work-Subcase1
Subcase2: Test-Work-Subcase2
Subcase3: Test-Work-Subcase3
Help in this regard would be appreciated
Hi Sandeep,
You can use the CreateCase smartshape in the subcase flow to create the subcases based on the value of a property.
I have attached a document of my usecase for your review.
Thanks,
Gisela